Workforce Expert | Client Success | Strategic Partnerships | Full-time | Manila (Remote)

At FiltaGlobal, we help businesses scale by building successful offshore teams. As a Workforce Expert, you’ll be the strategic advisor that our clients rely on to manage, grow, and support their remote teams across regions. This is your opportunity to play a key role in building lasting global partnerships.

What You’ll Do

• Serve as the strategic point of contact for clients. 
• Lead onboarding processes and collaborate on recruitment strategies.
• Provide guidance on workforce planning, team structure, and performance management.
• Advise clients on employment laws, cultural norms, and best practices for managing remote teams.
• Handle client escalations and coordinate internal teams for resolution.
• Support clients in salary reviews, restructures, retention strategies, and performance improvement plans.
• Build long-term client relationships that encourage growth and trust.
   

Technical Experience

• Bachelor’s degree in Business Administration, Operations Management, or a related field.
• A professional license is a plus, but not required.
• Minimum of 5 years’ experience in operations, project management, or a related role, preferably in a multi-country environment.
• Previous experience in a Human Resources Business Partner role is highly preferred.
• Proven experience managing multiple clients and operational initiatives simultaneously.
• Strong problem-solving, decision-making, and project management skills.
• Excellent communication and interpersonal skills, with the ability to work across all levels of an organization.
• Comfortable working in a fast-paced environment with competing priorities.
• Demonstrated experience in client management across various territories.
   

Personal Attributes

• Strong command of the English language, both written and verbal.
• Confident in presenting and training others.
• Highly organized with strong time management skills.
• Proven customer-centered approach.
• Ability to multitask, prioritize, and delegate responsibilities effectively.
• Analytical thinker and expert problem solver.
• Committed to accuracy and meeting deadlines.
   

Why Work With Us?

At Filta, we believe in four key principles: Educate. Empower. Guide. Support.
We build meaningful, long-term partnerships by helping clients and teams succeed together. Join a culture that values strategy, collaboration, and people-first solutions.
 

Perks and Benefits

• Laptop.
• Monthly salary, internet allowance, and phone allowance.
• Work From Home arrangement with 6:00 am to 3:00 pm PHT, Monday to Friday shift.
• HMO healthcare for you and one dependent (with COVID insurance).
• 20 combined SL/VLs per year accrued from day one (you will have 10 accrued once you pass regularization).
• Government-mandated benefits.
• The Philippines' public holidays are paid.
• 13th-month bonus.
• Access to 50 offices for 3 days a week across the Philippines.
• Birthday cake.
• Paid birthday leave.
• Work anniversary gifts.
• Year-end party.

Apply Now

Are you a skilled workforce and client success professional ready to make an impact in global operations? We'd love to meet you.

Note: You must be a Filipino citizen and submit your application in English. 

If you want to fast-track your application, complete it online and connect with Anne Malalis on LinkedIn here.

Join us and help shape the future by matching global talents with the perfect opportunities!