Workforce Expert (Client Success & Strategic Partnerships) - Full-time - Manila (Remote)

📍 Remote (Philippines-based) | 🕒 Mon–Fri, 6 AM–3 PM MNL | 🧑‍💻 Full-Time, Permanent

Filta | Making Global Hiring Simple

• We help companies hire and manage top remote talent from the Philippines and Colombia.
• Since 2016, we've grown from a niche recruitment firm into a global hiring partner, supporting clients across 9 countries and 10 time zones.
• In 2024, we were ranked in the top 10% of outsourcing firms by Outsource Accelerator, reflecting our dedication to quality, compliance, and personalized service.

The Opportunity

We are looking for a Workforce Expert to act as a strategic advisor and primary relationship manager for our clients. This is a senior-level role ideal for someone with a passion for client success, workforce planning, and cross-cultural collaboration.

What You’ll Do

• Lead clients through onboarding, recruitment, and team integration.
• Collaborate closely with recruitment teams to align on hiring needs.
• Educate clients on employment regulations and cultural best practices.
• Advise on team structure, performance, compensation, and retention.
• Proactively manage escalations and coordinate internal responses.
• Build long-term partnerships that drive client growth and satisfaction.

What We’re Looking For

• Minimum 5 years’ experience in client management, operations, HR, or project management.
• Proven ability to work with international clients in a multi-country environment.
• Strong communication, problem-solving, and stakeholder management skills.
• Bonus: Experience in a Human Resources Business Partner (HRBP) role and familiarity with CRMs like Freshsales.

Why Join Us

• Equipment will be provided. 
• Monthly salary, internet allowance, and phone allowance.
• Work From Home arrangement with 6:00 am to 3:00 pm PHT, Monday to Friday shift.
• HMO healthcare for you and one dependent (with COVID insurance).
• 20 combined SL/VLs per year accrued from day one (you will have 10 accrued once you pass regularization).
• Government-mandated benefits.
• Philippines' public holidays are paid.
• 13th-month bonus.
• Access to 50 offices for 3 days a week across the Philippines.
• Birthday cake.
• Paid birthday leave.
• Work anniversary gifts.
• Year-end party.

Apply Now

If you're ready to help companies build exceptional offshore teams and want to be part of a fast-growing, values-driven organization, we’d love to hear from you.

Note: You must be a Filipino citizen and submit your application in English. 

If you want to fast-track your application, complete it online and connect with Anne Rose Malalis on LinkedIn here.